Refund Policy

We value your satisfaction—this Refund Policy explains how refunds and returns are handled.

• Returns accepted within14 days of delivery for eligible products.
• Products must be unused and in original packaging.
• Customers are responsible for return shipping unless the item was damaged or incorrect.
• Refunds are processed within 5–7 business days after receiving the return.

Non-Returnable Items

• Perishable goods, personalized products, or services cannot be returned.

Contact for Returns
Email: scentora@ventoraenterprises.com